Privacy Policy for Oxford Herbal
Last updated: 15 July 2025
At Oxford Herbal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how and why we collect, use, and store your information when you visit our website, book a consultation, complete a quiz, or sign up to receive updates.
1. Who We Are
Oxford Herbal is the Herbal Medicine and Iridology Practice of Sarah, a Master Medicinal Herbalist based in Oxford, UK. We offer natural health consultations, online and in-person events, and educational resources to support your wellness journey.
If you have questions, you can contact us at:
Sarah, Oxford Herbal
📧 sarah@oxfordherbal.co.uk
📍 Based in Oxford, UK
2. What Information We Collect
We collect information when you:
➤ Visit the website (via Squarespace)
IP address and basic analytics (e.g. which pages you visit)
➤ Fill in a contact form or book a consultation (via Google Calendar or embedded form)
Name, email address, and any personal message you submit
Optionally, your health concerns if you choose to share them
➤ Sign up for our newsletter or herbal archetype quiz
Name and email address
Your quiz answers or preferences (if relevant)
➤ Make a payment (via Square)
Your payment is securely processed by Square — Oxford Herbal never sees or stores your payment card details.
3. How We Use Your Information
We may use your information to:
Respond to your enquiries and deliver herbal consultations
Send you relevant herbal tips, seasonal news, and updates if you've opted in
Provide access to booked events or services
Improve our website and services
Keep appropriate records for client care and legal requirements
We do not share or sell your data to third parties.
4. Our Legal Basis for Processing
Under the UK GDPR, our legal bases include:
Consent – for sending newsletters or delivering quiz results
Contract – to provide herbal consultations or paid services
Legal obligation – to retain health records as required for professional standards
Legitimate interest – to improve and promote our services
5. Third-Party Tools We Use
To run our business and deliver services, we use:
Squarespace – for website hosting, emails and forms
Google Calendar – for bookings
Square – for secure payment processing
Each of these platforms is GDPR-compliant and responsible for securing your data on their end.
6. Data Retention
Contact form submissions: retained for up to 12 months
Mailing list: until you unsubscribe
Client consultation records: retained for up to 7 years in line with professional guidelines
Quiz results: kept only if consent was given, and can be deleted on request
7. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To request access or deletion, email: sarah@oxfordherbal.co.uk
8. Cookies & Website Analytics
Our Squarespace site uses basic cookies and analytics to improve your browsing experience. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at:
👉 www.oxfordherbal.co.uk/privacy-policy