UPDATED PRIVACY POLICY FOR OXFORD HERBAL
Last updated: 21 November 2025
At Oxford Herbal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how and why we collect, use, and store your information when you visit our website, book a consultation, or subscribe to Quiet Medicine Notes.
1. Who We Are
Oxford Herbal is the Herbal Medicine and Iridology practice of Sarah Turton, Master Herbalist, Iridologist, and creator of The Turton Method™.
We offer herbal consultations, iridology readings, and supportive wellness resources.
Contact:
Sarah – Oxford Herbal
📧 sarah@oxfordherbal.co.uk
📍 Oxford, UK
2. What Information We Collect
We collect information when you:
➤ Visit the website (Squarespace)
IP address
Cookie and analytics data (pages visited, time on page, general usage patterns)
➤ Book a consultation or submit a form
Name
Email address
Your message or enquiry
Optional: health information you choose to share
➤ Subscribe to Quiet Medicine Notes
Name
Email address
➤ Make a payment (via Square)
Payment details handled securely by Square
Oxford Herbal does not see or store your card information
3. How We Use Your Information
We may use your data to:
Respond to enquiries
Deliver herbal consultations and iridology readings
Provide wellness updates if you have opted in
Process bookings and payments
Improve our website and services
Maintain client records in line with professional standards
We never sell your data or share it with third parties for marketing.
4. Legal Basis for Processing (UK GDPR)
We rely on the following legal bases:
Consent: for sending newsletters and updates
Contract: to provide consultations and paid services
Legal obligation: for retaining client records
Legitimate interest: for improving our services and website
You may withdraw consent at any time.
5. Third-Party Services We Use
To deliver our services, we use the following GDPR-compliant providers:
Squarespace — website hosting, forms, mailing list
Google Calendar — bookings
Square — payment processing
These services store and process data on our behalf.
6. Data Retention
Consultation records: up to 7 years (professional requirement)
Contact form enquiries: up to 12 months
Mailing list data: until you unsubscribe
Email correspondence: only as needed for providing care or administrative follow-up
7. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Withdraw consent
Object to certain uses
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, email: sarah@oxfordherbal.co.uk
8. Cookies & Analytics
Our website uses standard Squarespace cookies and analytics to improve functionality and understand how visitors use the site.
You can adjust cookie settings through your browser at any time.
9. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available at:
👉 www.oxfordherbal.co.uk/privacy-policy